Helpful steps for connecting using VISTA You will get a message to notice the Information Bar, click the Information Bar to Install the ActiveX control. The Message is "Website wants to install add-on"                             "PTDownloader.exe" Click install ActiveX control Windows needs permission, please allow Click Continue Windows will display a Security Warning Click Install Click ALLOW Click login A Firewall Message Appears, Click Unblock We will then pass the necessary logins to the guest account. After your first login, you will bypass the security warnings and will be logged in automatically. Enter Guest Account Thank you for you patience with the PowerTerm Upgrade for Vista. Please call 508-830-9283 if you are still having trouble. Members, after your first login, you will also bypass the security warnings and be presented with the H50 login. Be sure to put your CAPS lock ON. Enter Member Account